Operational Support South Team

  • locatie:9041 OOSTAKKER
  • jobcategorie:Communicatie
  • Contracttype:interimjob met optie vast werk
  • werkregime:voltijds
  • werkervaring:1-2 jaar
  • Laatste aanpassing:
    22/06/2022 11:36

Wat zal je job inhouden?

As Operational Support you act as key support ensuring quality standards are achieved within the teams. In your position you will:

  • Act as 1st line escalation with the teams securing maximum uptime & customer satisfaction. 
  • Pro-actively secure that 2nd line escalation support is executed wherever necessary
  • Ensure that training is carried out in accordance with the defined process & coordinator performance feedback is delivered in a consistent high standard
  • Secure all queries and potential complaints are handled in a customer minded and timely manner
  • Secure that any process changes are delivered across the teams in a timely manner and support the team(s) in meeting the quality standards as defined
  • Support the team with your awareness of other functions to include Warranty, Service Contracts, Service Market Support & Technical
  • Act as back up VAS Coordinator within the team(s) where necessary, and carry out administrative tasks when required

Wat zoeken we?

  • Excellent interpersonal skills
  • Excellent communication skills
  • Excellent organizational & follow up skills
  • Problem solving ability
  • Attention to detail
  • Fluent in English at least one of following languages, French, Italian, Spanish, Portuguese 

Wat bieden we?

  • Competitive salary, with meal vouchers, transport costs, shift allowance, etc.
  • Well-being services
  • Restaurant on site
  • Opportunity to grow within the company
  • Good work life balance
  • International environment
  • Support in relocation

Gent Large Accounts

Klipperstraat 3
9000 Gent
09 235 26 26gent-la@synergiejobs.be

Solliciteer voor deze job

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