Customer Service Support Nordic
- locatie:9041 OOSTAKKER
- Contracttype:interimjob met optie vast werk
- werkervaring:geen ervaring
- Laatste aanpassing:22/06/2022 10:56
Wat zal je job inhouden?
We're looking for a customer service support for a large logistic company.
You're main responsibilities:
You will work in a fast-paced dynamic environment with colleagues from all over the world, it is a multi-cultural workplace where your team is your family away from home.
It is an international culture where we respect each other’s values.
Our main focus is delivering the ultimate experience for our customers during their breakdown and give them a long-lasting impression of our brand. As customer service support you will go the extra mile and communicate between the customer, driver and dealer to find solutions to get the vehicle back on the road.
- You will manage these breakdown cases all over Europe in the customers native language and handle essential information within our designated systems.
- You always focus on the customer needs and follow the defined breakdown process.
- For handling these cases you need to be the key communicator between the parties involved in the breakdown and be responsible to find suitable solutions for the driver.
Bij welke organisatie kom je terecht?
Wat zoeken we?
- Customer orientated
- Positive attitude, highly motivated and strong communication skills
- Eager to share and learn and exceed expectations at every opportunity
- Support your team to develop your knowledge
- Willing to work in a flexible shift system
- Fluent in English, Finnish and Swedish
Wat bieden we?
- Competitive salary, with meal vouchers, transport costs, shift allowance, etc.
- Well-being services
- Restaurant on site
- Opportunity to grow within the company
- Good work life balance
- International environment
- Support in relocation