Technical Customer Support

Do you have an interest in technical products? Do you speak English on business level? Do you love customer contact? Then our client might have found their new Technical Customer Support!

Your key responsibilities:

• Troubleshooting with customers and the Sales Engineers via different channels regarding your assigned product line. You try to find out what the exact issue is through specific questions;
• Taking care of technical documents and translations where needed;
• Give training to colleagues and clients, also on site!

This company is a multinational, Japanese company, specialized in high technology products such as sensors, microscopes, lasers, vision measurement systems, ...

They have been ranked in the list of "Most Innovative Companies" for multiple years in a row!

What are the requirements as a Technical Customer Support?

• Strong interest in Technology and Technical products!
• A technical education is a plus, but not necessary;
• A Belgian drivers licence is obligatory;
• You already have a first experience in customer service;
• Business proficient knowledge of English;
• Strong solving and communication skills;
• Some programming knowledge (Java Script, C++, ...) is always a plus;
• Full time and permanent contract.

Our client offers you the following:

• 4-6 week training
• Competitve salary with a double bonus system
• Hospitalization group insurance, meal vouchers & eco cheques
• Reimbursement for public transport
• 38h week and paid overtime
• Hybrid working schedule
• International environment, open communication and continuous learning!

Interested? Do not hesitate and apply below! We will contact you very soon.